Orbit Customer Management and Billing
So what makes Central Service Association’s Orbit Customer Management and Billing System a terrific solution for public utilities? Three words – flexibility, usability and scalability – answer that question.
Many areas within Orbit Customer Management and Billing offer multiple ways to accomplish the tasks utility employees face every day. This flexibility allows the utility to choose the solution that best suits its needs, creating the most efficient work environment possible.
The usability of the system is evident in every carefully designed window. Utilizing Microsoft’s typical shortcuts, tools and user interfaces, navigation of the system comes almost naturally to anyone familiar with the Microsoft Office line of products. Other key usability features include customizable shortcuts and a single window that allows users to address fully 90% of all customer inquiries.
As for scalability, utilities with 1,000 customers up to 250,000 customers can run the Orbit Customer Management and Billing system. SQL Server database technology, along with Windows server platform, allows the system to be custom fitted to a utility’s needs.
For detailed information about Orbit Customer Management and Billing, click here to download the brochure.