About Central Service Association
Making utilities more reliable, effective, and secure.
Delivering Service and Innovation
Headquartered in Tupelo, MS, Central Service Association was formed by five public utilities in 1937 and has been in continuous operation since. CSA is operated on a not-for-profit basis for the benefit of our Member Utilities. There are 49 Members that have been with CSA more than 75 years. CSA serves both single and multi-service utilities, 50 percent of all CSA Members are multi-service utilities, including broadband service. A fifteen-member Board of Directors is elected from and by, the managers of CSA Member utilities. Ongoing development is guided by our Technology Board which includes IT, engineering and management personnel from our Members.
Mission Statement
CSA is an Association focused on our membership by providing exceptional service and state-of-the-art technology that empowers our members to serve their customers effectively and reliably.
Vision
To be the preeminent provider of innovative solutions and passionate customer service for our members.
Value
Integrity Relationships and Service.
Demonstrating our
commitment
Together CSA and our employees support the local community in a variety of ways including…
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American Red Cross
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Salvation Army
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Habitat for Humanity
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St. Jude Children’s Research Hospital
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Storm cleanup and emergency support
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Supporting the CSA Team as well
Making utilities more reliable, effective, and secure.
Several CSA employees wore their St. Jude T-shirts on casual day. CSA is a proud supporter of St. Jude Children’s Research Hospital .
