Career Opportunities

Payment Solutions Business Analyst I

Position Summary:

The Primary responsibility will be to act as a business analyst for customer engagement and payment services-related activity. This professional will, over time, become a subject matter expert (SME) and advisor on customer engagment and payment-related topics, while providing business analysis on the payment services portfolio as well as tracking and managing projects. This individual will also assist in assessing opportunities within the portfolio as well as managing system conversions.

The secondary responsibility will be to provide financial analysis and support as required and work with other team members to execute projects.

Essential Job Duties:

• This person shall possess and or learn the skills necessary to perform the function of Business Analyst, some of which include the ability to organize and report in timely and consistent manner both written and oral communication about the project.

• Become and remain knowledgeable about CSA and all CSA products (internal and third-party) so that accurate and proper information can be shared as needed.

• This person will actively pursue learning and knowledge of electronic payment systems so as to become proficient in helping support the company’s solutions in customer engagement and payment solutions.

• This person will track projects, formulate progress reports, and continually update the Senior VP of Strategic Initiatives on project status, risks, and necessary actions.

• This person will assign tasks and ensure that the tasks are completed on schedule.

• This person will conduct industry research and provide information to the Customer Engagement and Payment solutions team to help aid in the team’s awareness of payment trends and regulations.

• This person will notify upper management of any problems not resolved in a satisfactory manner.

• This person will ensure that the Senior VP of Strategic Initiatives is always knowledgeable of the activities performed in this position.

• Some overnight travel, both in and out of state will be required.

• This person reports directly to the Senior VP of Strategic Initiatives.

Qualifications:

• Bachelor's degree in Business Information Systems, Accounting, or related field and one to three years of relevant experience required; or equivalent combination of education and experience.
• Minimum 5 years’ experience in the finance or technology industry (preferably electronic payments)
• Must have strong organizational skills and ability to work cohesively within a team environment

Knowledge, Skills, and Abilities:

• Must have good interpersonal skills and the ability to deal effectively with people.
• Good communication skills, both oral and written.
• Must be able to organize, prepare, and make presentations to multiple levels of audiences.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands and Work Environment:

• At times will be required to travel overnight both in and out of state.
• Regularly required to sit and use hands to finger, handle, or feel.
• Frequently is required to talk or hear.
• Occasionally required to stand, walk, and reach with hands and arms.
• Must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, and ability to adjust focus.

Supervisory Responsibility:

No direct reports

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Management reserves the right to revise or change job descriptions, job duties, functions and requirements as the need arises. This job description does not constitute a written or implied contract of employment.

To apply, email resume to  HR1@csa1.com

Software Developer

Position Summary

Collaborate in the design and testing of program logic, code development, and documentation for full-stack development projects. This may include web development, mobile development, API integration, client-server applications or console programs for both legacy and future technologies. Prepare programs for computer operations, ensuring they meet performance and functionality standards.

Essential Job Duties

• Assist in the coding, testing, debugging, documentation and installation of modified and new programs.
• Monitor production programs for expected performance and responds to errors and emergency problems as directed by supervisor.
• Work within specifications provided to meet programming assignment goals and objectives in a timely and accurate manner.
• Collaborate with teammates to determine the scope and expectations of the project.
• Produce clean, efficient code based on specifications or programming standards.
• Integrate software components and third-party programs to meet specifications.
• Troubleshoot, debug, and upgrade existing software.
• Gather and evaluate user feedback from our customer service group, making software adjustments as necessary.
• Maintain integrity of program logic and coding and establish required checks and balances for operational controls.
• Maintain up-to-date knowledge of computer operating procedures and operating standards.
• Assist in studying and analyzing data processing functions, methods, and procedures, and make recommendations concerning the feasibility of revising existing programs or adapting new applications to data processing operations that will more effectively use MIS resources.
• Produce procedural documentation as required.
• Notify department management of any seminars, training, or educational requirements that may be needed.
• Ensure that the customer's and CSA's best interest are represented in the development of new systems, enhancement of existing systems, and correction of problems.

Qualifications

• Bachelor’s degree in Computer Science or a related field and some relevant experience required; or equivalent combination of education and experience.
• Must have experience programming computer systems.

Knowledge, Skills, and Abilities

• Working knowledge of Agile development methodologies.
• An understanding of browser, server, and database interaction as is related to web application development as required.
• Deep understanding of Object-Oriented Development
• Working knowledge of the MVC design pattern as related to web development.
• Knowledge of Web Frameworks such as Play, Spring Boot, Angular, Vue.js, ASP.NET, React or similar as required by job demands.
• Understanding of basic cloud computing components as required such as those available in Amazon AWS or Microsoft Azure.
• Knowledge of basic database design principles along with the ability to write SQL to perform updates, deletions and table-joins for data selection.
• Ability to learn new programming languages and technologies.
• Must possess knowledge of business functions and accounting principles.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands and Work Environment

• The noise level in the work environment is usually moderate.
• Regularly required to sit and use hands to finger, handle, or feel.
• Frequently required to talk or hear.
• Occasionally required to stand, walk, and reach with hands and arms.
• Must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, and ability to adjust focus.

Supervisory Responsibility

No direct reports.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Management reserves the right to revise or change job descriptions, job duties, functions and requirements as the need arises. This job description does not constitute a written or implied contract of employment.

To apply, email resume to  HR1@csa1.com

Security Specialist I

Position Summary

Monitor and analyze network security.

Essential Job Duties

• Analyze incident data and logs from firewalls, intrusion detection systems, and routers to determine vulnerability of networks.
• Provide summary reports based on analysis of logs.
• Assist in vendor triage and providing solutions for related security incidents.
• Assist in design of network security architecture and definition of network and security frameworks.
• Participate in security reviews for remote locations.
• Provide networking assistance to users.
• Develop and implement monitoring capability for security infrastructure.
• Research and implement security and firewall strategies.
• Recommend solutions to difficult security problems in existing and developing systems.
• Ensure secure transmission of data thru the network and prevent malicious vectors from invading.
• Conduct analysis of phishing emails and malware to prevent cyber threats more effectively.
• Interact with other departments to ensure proper security practices are followed.

Qualifications

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Work Environment

The noise level in the work environment is usually moderate.

Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

Occasionally required to stand and walk.

Must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Supervisory Responsibility

No direct reports

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Management reserves the right to revise or change job descriptions, job duties, functions and requirements as the need arises. This job description does not constitute a written or implied contract of employment.

To apply, email resume to  HR1@csa1.com

Industry Relations Specialist

Position Summary

This position is in the Public Relations and Events Group within the Member Engagement Department and reports to the SVP of Public Relations & Events.

Primary responsibilities include maintaining a calendar of both industry and CSA events, and coordinating registrations, sponsorships and related activities. This position serves as the key point of contact between CSA and various industry associations for all event related activities. Assists with planning and registrations for CSA sponsored events.

Essential Job Duties

• Manages and updates the industry event calendar in Monday.com software.
• Researches past event dates to input current year’s event dates into the department calendar.
• Keeps the Member Engagement Team and Relationship Managers informed about upcoming events.
• Provides registered attendees with conference details, including hotel information, agendas, and booth requirements.
• Understands and manages conference cancellation policies; coordinates with contacts for cancellations and refunds; and notifies accounting of expected refunds.
• Collaborates with third-party vendors to arrange essential services like Wi-Fi and electricity for conferences.
• Tracks conference and registration expenses for budgeting purposes.
• Researches and proposes new associations and events that could benefit the Association.
• Works with SVP PR & Events to determine sponsorship levels, amounts, and/or quantities.
• Requests invoices for conference fees (registrations and sponsorships), obtains approval from the SVP PR & Events, and submits to accounting.
• Coordinates with conference contacts to arrange promotional item donations.
• Updates SVP PR & Events and co-workers on item needs, shipping details, and recipients so they may be pulled from inventory and shipped accordingly.
• Maintains a spreadsheet tracking sent promotional items.
• Attends and contributes to quarterly Member Engagement meetings, provides updates, and records decisions in Monday.com.
• Engages in forward-thinking and is proactive in enhancing Association exposure and marketing strategies.

Qualifications

The Industry Relations Specialist must have an Associates degree. This professional must have the following qualities:

• Proficiency in Excel, Word and MS Office.
• Experience with event planning and coordination of the event.
• Highly organized and detail oriented.
• Strong communication skills and ability to work collaboratively across departments.
• Manage multiple meetings per week both within and outside the department.
• Excellent written and verbal communication skills.
• Attentiveness to detail.
• Strong analytical skills.
• Accomplishes a deadline.

Knowledge, Skills, and Abilities

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Work Environment

• Continuously calling for moderate noise level in the work environment.
• Frequently requires individual to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally requistiong individual to stand and walk.
• Periodically calling on individual to lift and/or move up to 50 pounds.
• Consistently possessing vision abilities which include close vision, color vision, and ability to adjust focus.

Supervisory Responsibility

• none

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Management reserves the right to revise or change job descriptions, job duties, functions and requirements as the need arises. This job description does not constitute a written or implied contract of employment.

To apply, email resume to  HR1@csa1.com