Customer Engagement and Payment
Make your payment process simple, fast, and secure.
Orbit One, an omnichannel customer payment and engagement platform, delivers customer mobile applications, facilitates online bill payments, offers consumption data insights, sends notifications, and provides assistance with product launch and customer adoption.
Customers have the capability to oversee their post or prepay accounts through our online platform, where they can also manage notifications and monitor consumption.
Native iOS and Android mobile applications grant customers convenient access to their accounts, allowing them to manage them anytime and anywhere from their mobile devices.
Pay by Phone
Customers can make bill payments through an automated Interactive Voice Response (IVR) system using either a mobile phone or a landline.
Prepay+ empowers your customers to make advance payments ahead of consumption, embracing a pay-as-you-go approach. This flexibility allows customers to efficiently manage their service costs by paying at their convenience and as they see fit.
Point of Sale
The Point of Sale (POS) system facilitates credit card payments at your office and seamlessly records these payments in both the financial and CIS modules automatically.
Secure payments can be made by customers at any kiosk location, utilizing either cash or credit, ensuring accessibility 24 hours a day, 365 days a year.