The month of September marks National Preparedness Month, an annual campaign created by the U.S Government to remind citizens and businesses alike of the importance of preparing in advance for natural disasters.

The Tennessee Valley region is all too familiar with the weather’s tendency to change at a moment’s notice, and when the lights go out and the utilities stop, your team has to be ready to deploy. Both livelihoods and lives can depend on it.

CSA’s Outage Management System (OMS) integrates with our Customer Information System, allowing you to track and manage outages for both electrical and fiber services manually through staff entry, or automated with AMI and interactive voice response reporting.

OMS also offers predictive analysis using data from GIS system shape files and it interfaces with any meter system. OMS streamlines the efficiency of your workflow by allowing you to automatically identify new outages while recognizing the continued existence of nested outages — all displayed on a dynamic map through your CSA Business Portal.

Be prepared! Let's discuss your options with OMS.