News & PR

Please welcome Douglas Ford to the CSA team! Douglas is CSA’s new General Counsel, replacing Mr. Scott Hendrix who has made tremendous contributions to CSA’s success over the past 17 years. Douglas practices in the litigation section of Mitchell McNutt & Sams, where he has represented numerous co...

By Barbara Bragg

Each month, utilities balance end-of-month (EOM) statistic reports to the general ledger for all services. For some utilities, this can be a large task. Our goal was to lighten the load and automate the manual research part.

From this, the new EOM Balancing Tool (...

Central Service Association and Professional Computer Solutions LLC are hosting the 2021 Orbit Meter Data Management Conference and the UtiliSuite Users Conference on a virtual platform. These FREE...

For several years, many of our members have requested that we develop an in-house solution for prepay. Recent developments, like CSA’s new Orbit One electronic payment and customer engagement product, make this the right time to add a prepay option to our portfolio. The comprehensive pr...

By Joey Green

In the beginning, Al Gore created the Internet and the Web. Now the Web was formless and empty – potential was on the face of corporate America. And the Spirit of Al Gore was hovering over the face of capitalism…

Well, that’s not exactly how it happened, but th...

At the re-organizational meeting of the CSA Board of Directors in June, Mr. Mike Manning (Cullman Power Board) declined the nomination for president. Mr. Greg Fay (Clinton Utilities Board, 2018 Board vice president) was elected as the new president and David Crowell (Shelbyville Power) was electe...

By the time you retire, your accumulated wealth is probably at its height. The challenge now is to manage your assets so that they last as long as you do. Insurance still plays an important role at this stage of your life. The CSA Members Insurance Program exists solely to provide Association Mem...

by Joey Green

When it comes to artificial intelligence, few are more progressive than tech giant Google. Ready or not, the future of advanced AI is coming. It’s likely you’ve got at least one tech product on your person with a built-in AI right this second. Whether it be an iPhone with Si...

CSA has created a User Guide for the Orbit MDM system. The guide documents the reports and graphic depictions provided by the reporting of data acquired through the devices monitored by the AMI system implemented at your utility. This guide is in no means a comprehensive guide to using the O...

The amount of time we spend online to conduct daily business is ever-increasing. Because utilities provide important information to their customers including outages, announcements, and the ability to pay via their website, it is important that all individuals, including the disabled, have the op...

The CSA benefits program has been in existence for over 60 years. During that time, our continued commitment has always been to provide essential products and services that provide our members with "unsurpassed service, choice, at a value."  We have provided a presentation of the CSA Benefit...

By Keith McPeak

Roughly twenty years ago CSA introduced member utilities to the world of digital document archival through its Electronic Document Management System. Avoiding the natural deterioration of paper and ink, along with a complete indexing system for quick and easy access to sto...

For many years our member utilities have requested payment services from CSA. As a direct response that interest as well as our desire to provide our members with the best customer service experience possible, CSA has introduced OrbitONE. OrbitONE is an integra...

New system from CSA helps to quickly identify network breaches - 

We see it on the news with regularity: another data breach discovered with thousands of victims private information being exposed and their identities stolen. What we often don’t see is ...

TUPELO, MS and DENISON, IA –November 30, 2018 – Central Service Association (CSA), a member-owned technology cooperative based in Tupelo, Miss., has reached an agreement to purchas...