CSA has received notice of a global supply chain deficiency from its third-party hardware vendors. The deficiency spans the spectrum of information technology hardware items. The deficiency is not simply in the supply of the items themselves but also the raw materials used to develop these items, such as glass, plastics, and metal. As a result, the effects will be pervasive to the industry. The expectation is that most supply chains will continue to struggle throughout the remainder of 2021.

Items being negatively affected and in weak stock positions include but are not limited to:

  • PCs/servers
  • Monitors
  • Docking stations
  • Headsets
  • Printers
  • Switches and networking equipment
  • Wireless access points
  • RAM/memory

We understand that some hardware needs are rather immediate, but it will certainly be helpful at this time to be as proactive as possible. If you anticipate needing specific items, orders placed sooner rather than later would help to secure these resources in a timely fashion. We cannot guarantee the availability of any items. Of course prices for these and other items are expected to increase across the board. Such increases have already begun for printers and RAM/memory.

CSA and its vendors continue to pay close attention to the current trends and will respond as best as we can to the situation as it unfolds. We apologize for any inconvenience this may afford your utility. CSA as an association of member utilities has built its reputation on service to those members, and we stick by that now as we have in the past. Thank you for your commitment to your association as we respond to these common difficulties that come our way.

Tom Underwood
Chief Executive Officer
Central Service Association