Provides customers with self-service payment and account management options
- Improves your cash flow
- Makes balancing and reconciliation faster and easier with enhanced reporting
- Offers convenient, accessible payment channels for your customers and a variety of payment options
- Works within a Payment Card Industry (PCI)-certified payment environment to ensure that account information is securely stored according to standards set forth by the major card associations
- Provides English and Spanish options
- Requires only one entry for each payment that updates multiple systems automatically, which saves time and reduces errors
Orbit One is a customer engagement platform designed specifically for utilities that provides customers with the self-service capabilities that today’s consumers expect. This complete payment processing platform is thoroughly integrated with CSA’s Orbit Suite of products and encompasses payments via web, mobile, IVR, kiosk and over the counter, as well as multiple payment methods including credit and debit cards, electronic checks and cash.
Through Orbit One’s web portal and mobile app, customers can access usage and billing information, initiate service requests and receive notifications right from their phones or other devices. The enhanced reporting and administration dashboard provides tools for customer research and problem resolution as well as operational and trend insight.
Orbit and the Orbit Logo are trademarks of Central Service Association