Utility Services

CSA offers complete business and operational solutions for your fiber business.

Our comprehensive solution delivers both business systems and operational systems in one platform.

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Complete range of information systems to assist with utility operations and management
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Outstanding customer support 365/24/7 for utility systems
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Technology solutions for single- and multi-service utility systems
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Centralized, fully-integrated solutions for tomorrow’s utility systems
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Utility-directed technology development to plan for future needs
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INTELLIGENT SOLUTIONS FOR TOMORROW'S UTILITIES

WHAT CSA DOES...

WHAT OUR MEMBERS SAY...

I have to say – I LOVE WORKS!!!! The program is SO much easier and simpler to use! I love pulling up a WO and being able to do everything I need to do to it from 1 screen! I successfully reconciled and closed Water, Sewer, and Gas departments for September without any problems today. It was so much quicker and easier to do spreads, close the month, etc. Please let everyone at CSA know how much we appreciate their hard work getting our data transferred from WMS to WORKS and what a wonderful job they have done on creating an upgraded product.
Jill McCurry, Staff Accountant  / Lenoir City Utilities Board
With Benton County Electric’s recent Coincident Peak Power Billing Implementation, CSA shines. We were the first of 155 distributors to implement our new billing strategy within TVA. It was new to CSA. Their team’s dedication to our needs and understanding our goals made the implementation of our new rates structure seamless. With anything new, comes some bugs and corrections, but they have always been prompt and efficient at addressing any of our concerns.
Scott Owens IT Manager / Benton County Electric System

We chose CSA because it was clear to us that CSA has the best customer service and products to meet our needs. Plus, their long history in the utility industry gives us a sense of security knowing they really understand our needs and can respond quickly. The fact that all their products work together is extremely important to us.

Jeff Hurd, P.E. , General Manager, Hopkinsville Electric System & EnergyNet
We utilized the networking consulting services of CSA when we moved to our new building. Their staff came and did the network installation work, and did an awesome job! We have had a couple of professionals come tour the building, and they were highly complimentary of the work they did.
Willette Lynch Office Manager / Electric Board of Guntersville
Very pleased with the software and support that CSA provides. Knowing that someone is just a phone call away with I run into a problem or have a question is something you do not find with all software systems. I have been happy with the way that we are able to keep up with inventory and with certain attributes through their software. Highly recommend.
Terri Long Software Specialist / Winchester Utilities

CSA has been a valuable partner with our utility system. Their products have enabled us to make smart decisions that benefit our customers’ rates and reliability. We have seen a 68% reduction in system-wide outage duration (SAIDI) and have experienced tremendous cost savings by actively managing our assets with their E&O solutions.

Todd Loggins , CEO / Engineering & Operations Director, Clinton Utilities Board
We are very satisfied (with CSA). They've made HUGE strides in the last 5-10 products. CSA has become a leader in the utility software industry.
Sean McGrath Chief Financial Officer / Alcorn County EPA
Very pleased with the software and support that CSA provides. Knowing that someone is just a phone call away when I run into a problem or have a question is something you do not find with all software systems. I have been happy with the way that we are able to keep up with inventory and with certain attributes through their software. Highly recommend.
Bradley Potter Field Engineer / Scottsboro Electric Power Board
Always a pleasure to see everyone from CSA and other utilities. I really enjoy learning what's new on the CSA platform and giving my input on how we would like to see it develop. Hard to put emphasis on one category. It's the whole package that makes it a worth while trip for me. [CSA Annual User Conference]
Dudley Fagan Clinton Utilities Board
Being able to see the products and how they work and in turn being able to ask questions to the person who deals with at CSA was GREAT! I enjoyed how interactive the sessions became it really helps to see how other utilities do things and to see what CSA is doing for them. [CSA Annual User Conference]
Andrea Harrington WCMES

Using CSA products has helped us serve our customers faster and more efficiently. We’re spread out over 22 counties. Being able to share information electronically and have it accessible to our team members both in the office and in the field has been a game changer for us.

Mike Davidson , CEO, Middle Tennessee Natural Gas

UPCOMING EVENTS...

Tomorrow's Technology Tuesdays Webinar

Fiber 101 - November 9, 2021 11am - 12pm CST

Presented By Steven Dyer Online 

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All webinar recordings are available for viewing in the Members Only section.

 

CSA Academy Classes 

New classes coming soon

 

Online 

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LATEST NEWS...

Please join us for CSA’s Voya Annual Compliance Summit. This virtual meeting s...

The slide presentations from the 2021 Annual User Education Conference are available for viewing ...

CSA has received notice of a global supply chain deficiency from its third-party hardware vendors...