Latest News

Sep 29, 2026

Tony Kirk represents the Tennessee Western District Municipals. Tony is the President and CEO at Bolivar Energy […]

Sep 29, 2026

John Bowers represents the Tennessee Western District Cooperatives. John is the President at Pickwick Electric Cooperative in […]

Sep 23, 2026

Fall is budget season for most utilities, which makes it the right time to take a hard […]

Aug 20, 2026

“Keep your website updated” is advice everyone hears and almost no one gets specific about. Update how […]

Jul 21, 2026

Most visitors to your website aren’t there to browse. They’re there to do something specific, fast, and […]

Jul 10, 2026

More than 255 utility professionals representing 71 member utilities gathered June 29–July 2 for Central Service Association’s […]

May 26, 2026

  Rural utilities across the U.S are currently navigating supply chain disruptions that are reshaping the way […]

May 22, 2026

  Rate structures at electric cooperatives are becoming more complex. Time-of-use pricing, demand charges, distributed generation credits, […]

Apr 29, 2026

Tupelo, MS, APRIL 29, 2026, Central Service Association (CSA) today announced the appointment of Tim Rader as […]

Apr 29, 2026

Tupelo, MS April 29, 2026, Central Service Association (CSA) today announced the appointment of Anna Claire Watkins […]

Apr 29, 2026

Tupelo, MS APRIL 29, 2026, Central Service Association (CSA) today announced the transition to new role of […]

Apr 23, 2026

    There’s a particular kind of pressure that people at electric cooperatives know well. It’s the […]

Mar 24, 2026

Spring is coming — and so are the thunderstorms, tornadoes, and flooding events that can knock out […]

Feb 19, 2026

When severe weather strikes, your utility’s website becomes mission control for thousands of anxious customers. Is yours […]

Jan 20, 2026

Most utility customers visit your website for one reason: to pay their bill. But what if your […]

Dec 11, 2025

Five CSA member utilities are among 17 electric cooperatives across Mississippi that through their fiber subsidiaries have […]

Dec 11, 2025

  When your utility website goes down, the immediate concern is obvious: customers can’t pay their bills […]

Oct 24, 2025

As we approach 2026, web accessibility for utility providers has evolved from a compliance checkbox to a […]

Oct 3, 2025

CSA announces the appointment of Steve Herriman as Relationship Manager. With more than 30 years of experience in the […]

Sep 25, 2025

September is National Preparedness Month and is also in the middle of hurricane season. It provides a […]

Sep 12, 2025

Central Service Association (CSA) today announced the appointment of Elissa Fulton, as Relationship and Member Manager. Fulton comes to […]

Aug 11, 2025

When severe weather strikes, your utility website transforms from a routine customer service tool into a lifeline […]

Jul 24, 2025

Digital transformation isn’t just a buzzword for utility cooperatives—it’s a strategic necessity that demands measurable results. When […]

May 23, 2025

In today’s digital landscape, more than 60% of web traffic comes from mobile devices. For utility companies, […]

May 16, 2025

About 61.5% of public utilities have implemented AMI (advanced metering infrastructure) in some capacity; that number is […]

Apr 17, 2025

In today’s increasingly digital landscape, utility websites serve as more than just information hubs—they’re critical touchpoints for […]

Mar 20, 2025

  In today’s digital landscape, utility companies face a unique challenge: how to leverage technological advancements while […]

Mar 14, 2025

  Central Service Association has partnered with IQGeo to provide even more robust capabilities for sharing map […]

Mar 12, 2025

On May 25, 1961, President John F. Kennedy set our country On A Mission with a bold […]

Mar 10, 2025

  Central Service Association is proud to announce the  appointment of Charles “Chase” Farmer as its Chief Financial Officer, […]

Feb 28, 2025

 We are pleased to announce an important transition in CSA’s leadership team.  Janet Chumney will fulfill the newly […]

Feb 17, 2025

CSA held its first ever Orbit One Users Conference February 12-13, 2025, at the Cool Springs Marriott […]

Feb 17, 2025

As we move through 2025, utility companies are solidifying the critical role their websites play in customer […]

Feb 14, 2025

We understand that installing an AMI metering system is a major investment for your utility, and with […]

Feb 3, 2025

With a total of 56, CSA welcomed a record number of registered member attendees to the annual […]

Jan 6, 2025

Morristown Utilities in Morristown, TN, received recognition for 75 years of a partnership with CSA at our […]

Jan 6, 2025

Cullman Power Board in Cullman, Alabama, received recognition for 75 years of a partnership with CSA at […]

Dec 17, 2024

The season is changing! We know the weather in our region can be unpredictable, and it often […]

Nov 11, 2024

This article is part of a series honoring CSA’s U.S Veterans Veterans Day is a time to […]

Nov 11, 2024

This article is part of a series honoring CSA’s U.S Veterans Veterans Day is a time to […]

Nov 11, 2024

This article is part of a series honoring CSA’s U.S Veterans Veterans Day is a time to […]

Nov 11, 2024

This article is part of a series honoring CSA’s U.S Veterans Veterans Day is a time to […]

Oct 28, 2024

It seems everyone is on the go these days, and your utility crew is certainly no exception. […]

Oct 28, 2024

Tombigbee Fiber and Ronny Rowland of Prentiss County Electric Co-op received Innovate Awards in recognition of their […]

Oct 28, 2024

Thousands of cooperatives across the U.S celebrated National Co-op Month in October, and the recent hurricanes and flooding […]

Oct 16, 2024

Article courtesy of Donald Moore, President Moore Tech Solutions, Inc. In today’s digital-first world, utility companies must prioritize […]

Oct 15, 2024

We are pleased to announce the promotion of Doug Penny to the position of Director of Member […]

Oct 15, 2024

We are pleased to announce the promotion of Steven Vallarian to the position of Director of Operations. […]

Oct 15, 2024

We are thrilled to announce the promotion of Josh Allen to the position of Director of Applications. […]

Oct 15, 2024

We are delighted to announce the promotion of Carmen Leister to Director of Sales and Member Engagement, […]

Oct 1, 2024

Consumers in today’s economic climate want convenience, ease of use, and control over their spending. Paying for […]

Sep 20, 2024

You already know CSA’s Customer Management & Billing system (CMB) supports billing for multiple services: electric, gas, […]

Sep 20, 2024

Article courtesy of Donald Moore, President Moore Tech Solutions, Inc. In today’s digital age, a utility company’s […]

Sep 1, 2024

The month of September marks National Preparedness Month, an annual campaign created by the U.S Government to remind […]

Jul 17, 2024

In today’s digital age, customers expect a seamless online experience, and utilities are no exception, hindering customer […]

Jul 1, 2024

CSA members enjoyed an enriching experience at our Annual User Education Conference June 24-27 at the beautiful […]

Jul 1, 2024

Central Service Association welcomed six board members at the Annual User Education Conference on June 27, 2024. […]

Apr 11, 2024

Read the National Rural Water Association’s official statement regarding the Environmental Protection Agency’s final PFAS rule. Gain […]

Mar 6, 2024

Discover how Charles Huddleston’s innovative use of GNSS technology at EOS Positioning Systems is revolutionizing efficiency in […]

Feb 23, 2024

CSA held its annual Utilisuite User Conference February 1-2 at the Embassy Suites Hotel in Murfreesboro, TN.

Feb 9, 2024

Alcorn County Electric Power Association was the first rural co-operative in the USA to bring electricity to […]

Feb 8, 2024

Celebrate the outstanding achievements of a CSA retiree as they receive well-deserved recognition at the age of […]

Feb 8, 2024

Explore CSA’s refreshed online presence with their newly launched redesigned website. Discover enhanced features, improved navigation, and […]

Nov 30, 2023

CSA Member Utility JEA earned The Best Place For Working Parents® Business Designation in recognition of JEA’s […]

Nov 30, 2023

CSA was awarded IQGeo’s Innovation Award  for modernizing utility lifecycle management.