Tupelo, MS April 29, 2026, Central Service Association (CSA) today announced the appointment of Anna Claire Watkins as Relationship Manager for the Western Region. Watkins comes to CSA with 10 years of experience in sales and member service within the electric cooperative community.
Watkins will work closely with Elissa Fulton, Relationship and Member Manager, and Carmen Leister, Director of Member Engagement.
Watkins holds a bachelor’s degree in communications with a concentration in public relations from Mississippi State University.
In 2016, she was selected to represent Natchez Trace Electric Power Association in the Youth Leadership Program through Electric Cooperatives of Mississippi. That experience led to part-time employment at NTEPA throughout high school and college, where she served as a cashier and later completed an internship. Following her college graduation, Watkins joined NTEPA full-time as an Inside Sales Representative for its fiber subsidiary, NT Spark. In 2024, she continued her career in the electric cooperative industry by joining 4-County Electric Power Association as a Member Service Representative.
“It’s an exciting time to join CSA as the industry continues to evolve rapidly. I love that CSA works closely with its customers and vendor partners to help utilities grow and adapt,” Watkins said. “I’m most looking forward to building strong, genuine relationships with both our existing and new customers, while continuing to learn and grow alongside them.”
A native of Calhoun City, Mississippi, Watkins now resides in Columbus, where she enjoys shopping, spending time with family and friends, and hand-painting custom banners for parties and special events.
About Central Service Association
With headquarters in Tupelo, CSA was formed in 1937 to assist utility companies with their customer management. Today CSA is a cooperatively owned organization serving electric and multi-service utilities across the continental United States. CSA provides member utilities with enterprise level solutions for most aspects of their technological needs, including billing, financial, customer engagement and operational efficiency.