After completing this course, you will be able to:

• Employ best practices for billing pre-checks and recordkeeping.
• Generate queries and reports for consumption and billing information.
• Use the CALC window for multiple purposes.
• Void and rebill an account.
• Understand the rate change and approval process.
• Complete end-of-month processes for rates and statistical reporting.

After completing this course, you will be able to:

• Understand billing and rate information specific to TVA.
• Manually calculate minimum bills and billed demands.
• Break down a reactive Time-Of-Use (TOU) account and manually calculate the different steps.

After completing this course, you will be able to:

• Understand basic mechanics of the adjustment window.
• Use the CALC window to calculate adjustment amounts.
• Complete special condition adjustments, including those for cable, internet and round-up.
• Generate adjustment reports.

After completing this course, you will be able to:

• Enter multi-month adjustments for simple services and special conditions.
• Identify differences between adjustments versus the void and rebill process.
• Complete tax adjustments.

After completing this course, you will be able to:

• Complete adjustments specific to TVA, including the grouping of multi-month adjustment entries based on seasons.
• Enter Time-Of-Use (TOU) adjustments.
• Calculate and adjust demand and minimum bills.
• Reset the account history.

Day 1

• Learn how to print and e-file 1099’s.
• Learn how to print and e-file W-2’s.
• Learn how to print and e-file ACA forms.
• Learn what new features CSA has added to DFM within the past year.
• Learn what new features will be included in the year-end updates that will be loaded on all servers next month.
• Learn what new features have been added to Time Entry within the past year.
• Learn about Account Rollup process in DFM.
• Learn about Financial Preview and Query Builder status and get a sneak peek.
• Learn Troubleshooting Tips for common error messages users receive in DFM (XX Tips in XX Minutes).
• Learn navigation tips to be able to work smarter not harder in DFM (XX Tips in XX Minutes). 
• Learn about data cleanup best practices in DFM.
• And more!

Day 2

• Learn what’s new in the latest update of Works.
• Learn tips and troubleshooting tips that benefit any Works user.
• Learn monthly balancing tips in Works.

And more!

• Day 1

  • Learn how to print and e-file 1099’s.
  • Learn how to print and e-file W-2’s.
  • Learn how to print and e-file ACA forms.
  • Learn what new features CSA has added to DFM within the past year.
  • Learn what new features will be included in the year-end updates that will be loaded on all servers next month.
  • Learn what new features have been added to Time Entry within the past year.
  • Learn about Account Rollup process in DFM.
  • Learn about Financial Preview and Query Builder status and get a sneak peek.
  • Learn Troubleshooting Tips for common error messages users receive in DFM (XX Tips in XX Minutes).
  • Learn navigation tips to be able to work smarter not harder in DFM (XX Tips in XX Minutes). 
  • Learn about data cleanup best practices in DFM.
  And more!

Day 2

• Learn what’s new in the latest update of Works.
• Learn tips and troubleshooting tips that benefit any Works user.
• Learn monthly balancing tips in Works.

And more!

• Day 1

  • Learn how to print and e-file 1099’s.
  • Learn how to print and e-file W-2’s.
  • Learn how to print and e-file ACA forms.
  • Learn what new features CSA has added to DFM within the past year.
  • Learn what new features will be included in the year-end updates that will be loaded on all servers next month.
  • Learn what new features have been added to Time Entry within the past year.
  • Learn about Account Rollup process in DFM.
  • Learn about Financial Preview and Query Builder status and get a sneak peek.
  • Learn Troubleshooting Tips for common error messages users receive in DFM (XX Tips in XX Minutes).
  • Learn navigation tips to be able to work smarter not harder in DFM (XX Tips in XX Minutes). 
  • Learn about data cleanup best practices in DFM.
  And more!

Day 1

• Learn how to print and e-file 1099’s.
• Learn how to print and e-file W-2’s.
• Learn how to print and e-file ACA forms.
• Learn what new features CSA has added to DFM within the past year.
• Learn what new features will be included in the year-end updates that will be loaded on all servers next month.
• Learn what new features have been added to Time Entry within the past year.
• Learn about Account Rollup process in DFM.
• Learn about Financial Preview and Query Builder status and get a sneak peek.
• Learn Troubleshooting Tips for common error messages users receive in DFM (XX Tips in XX Minutes).
• Learn navigation tips to be able to work smarter not harder in DFM (XX Tips in XX Minutes). 
• Learn about data cleanup best practices in DFM.
• And more!

Day 2

• Learn what’s new in the latest update of Works.
• Learn tips and troubleshooting tips that benefit any Works user.
• Learn monthly balancing tips in Works.

And more!

Day 1

• Learn how to print and e-file 1099’s.
• Learn how to print and e-file W-2’s.
• Learn how to print and e-file ACA forms.
• Learn what new features CSA has added to DFM within the past year.
• Learn what new features will be included in the year-end updates that will be loaded on all servers next month.
• Learn what new features have been added to Time Entry within the past year.
• Learn about Account Rollup process in DFM.
• Learn about Financial Preview and Query Builder status and get a sneak peek.
• Learn Troubleshooting Tips for common error messages users receive in DFM (XX Tips in XX Minutes).
• Learn navigation tips to be able to work smarter not harder in DFM (XX Tips in XX Minutes). 
• Learn about data cleanup best practices in DFM.
• And more!

Day 2

• Learn what’s new in the latest update of Works.
• Learn tips and troubleshooting tips that benefit any Works user.
• Learn monthly balancing tips in Works.

And more!

• Day 1

  • Learn how to print and e-file 1099’s.
  • Learn how to print and e-file W-2’s.
  • Learn how to print and e-file ACA forms.
  • Learn what new features CSA has added to DFM within the past year.
  • Learn what new features will be included in the year-end updates that will be loaded on all servers next month.
  • Learn what new features have been added to Time Entry within the past year.
  • Learn about Account Rollup process in DFM.
  • Learn about Financial Preview and Query Builder status and get a sneak peek.
  • Learn Troubleshooting Tips for common error messages users receive in DFM (XX Tips in XX Minutes).
  • Learn navigation tips to be able to work smarter not harder in DFM (XX Tips in XX Minutes). 
  • Learn about data cleanup best practices in DFM.
  And more!

Day 2

• Learn what’s new in the latest update of Works.
• Learn tips and troubleshooting tips that benefit any Works user.
• Learn monthly balancing tips in Works.

And more!

Day 2

• Learn what’s new in the latest update of Works.
• Learn tips and troubleshooting tips that benefit any Works user.
• Learn monthly balancing tips in Works.

And more!

Day 1

• Learn how to print and e-file 1099’s.
• Learn how to print and e-file W-2’s.
• Learn how to print and e-file ACA forms.
• Learn what new features CSA has added to DFM within the past year.
• Learn what new features will be included in the year-end updates that will be loaded on all servers next month.
• Learn what new features have been added to Time Entry within the past year.
• Learn about Account Rollup process in DFM.
• Learn about Financial Preview and Query Builder status and get a sneak peek.
• Learn Troubleshooting Tips for common error messages users receive in DFM (XX Tips in XX Minutes).
• Learn navigation tips to be able to work smarter not harder in DFM (XX Tips in XX Minutes). 
• Learn about data cleanup best practices in DFM.
• And more!

Day 2

• Learn what’s new in the latest update of Works.
• Learn tips and troubleshooting tips that benefit any Works user.
• Learn monthly balancing tips in Works.

And more!

• Day 1

  • Learn how to print and e-file 1099’s.
  • Learn how to print and e-file W-2’s.
  • Learn how to print and e-file ACA forms.
  • Learn what new features CSA has added to DFM within the past year.
  • Learn what new features will be included in the year-end updates that will be loaded on all servers next month.
  • Learn what new features have been added to Time Entry within the past year.
  • Learn about Account Rollup process in DFM.
  • Learn about Financial Preview and Query Builder status and get a sneak peek.
  • Learn Troubleshooting Tips for common error messages users receive in DFM (XX Tips in XX Minutes).
  • Learn navigation tips to be able to work smarter not harder in DFM (XX Tips in XX Minutes). 
  • Learn about data cleanup best practices in DFM.
  And more!

Day 2

• Learn what’s new in the latest update of Works.
• Learn tips and troubleshooting tips that benefit any Works user.
• Learn monthly balancing tips in Works.

And more!